General terms and conditions of sale and use

Last updated: May 26, 2025

This website is operated by AG SCALING LLC. The terms "we", "our", and "us" refer to AG SCALING LLC. This website, including all information, tools, and services it offers, is made available to the user subject to acceptance of these General Terms of Sale and Use (the "General Terms").

By visiting our site and/or purchasing one of our products, you agree to these General Terms, including the attached policies mentioned here (Privacy Policy, Return Policy, etc.).

1. STORE TERMS OF USE

By accepting these terms, you declare that you have reached the legal age of majority in your country of residence, or have received authorization from a legal representative. You agree not to use our products for illegal or unauthorized purposes, nor to violate any applicable laws.

2. LEGAL INFORMATION

Harmova is a brand operated by AG SCALING LLC, whose headquarters are located at 102 Gold Ave SW #698, Albuquerque, New Mexico 87102, USA. Contact: contact@myharmova.com

3. SERVICE AND PRICE CHANGES

The prices of our products may be changed without notice. We reserve the right to modify or discontinue the Service at any time.

4. PRODUCTS OR SERVICES

Some products may be available exclusively online through our website. We reserve the right to limit quantities, cancel an order, or modify an offer at any time. All product descriptions or their prices are subject to change without notice.

5. ORDERS AND BILLING

We reserve the right to refuse any order. You agree to provide accurate and complete information for any purchase. Any attempt at fraud or suspicious order may result in cancellation without notice. 

In case of an inaccurate, incomplete, or incorrect address provided during the order, reshipping of the order can only take place after payment of new delivery fees by the customer.

6. DELIVERY

Deliveries are available in France and Europe. Average delivery times are 3 to 7 business days. Delivery fees are indicated during the order.

7. EUROPEAN RIGHT OF WITHDRAWAL (14 DAYS)

In accordance with Directive 2011/83/EU, you have a legal period of 14 days to exercise your right of withdrawal without justification. The refund will be full (excluding any return shipping costs) and made within 14 days following the request.

8. HARMOVA COMMERCIAL WARRANTY (30 DAYS)

In addition to the right of withdrawal, we offer a 30-day commercial warranty: refund of 50% of a product, without justification, upon simple request to: contact@myharmova.com

9. ACCURACY OF INFORMATION

We do our best to ensure the accuracy of the site's content, without guaranteeing its accuracy, timeliness, or completeness. We may modify the content at any time without obligation to update.

10. INTELLECTUAL PROPERTY

All elements on the site (texts, images, logo, videos) are the exclusive property of AG SCALING LLC. Any unauthorized reproduction or distribution is prohibited.

11. DATA PROTECTION

Your personal information is processed in accordance with our Privacy Policy (GDPR compliant), accessible on the website.

12. APPLICABLE LAW AND JURISDICTION

These Terms are subject to French law. In case of dispute, the competent courts will be those of the consumer's place of residence or the registered office of AG SCALING LLC.

13. CONTACT US

For any questions regarding the General Terms and Conditions, contact us at: contact@myharmova.com